Here to Help

At Blenin, we prioritize the satisfaction and peace of mind of our cherished customers. Whether you have a question about our products, your order, or need further assistance, our team is always here to help. We genuinely value and appreciate the trust you place in us, and we're committed to making your shopping experience as smooth as possible.


We aim to respond to all emails within 24 hours.

Online Chat: Available on the bottom right corner of our website.

Chat Support Hours:

  • European Time (CET): 8:00 AM - 10:00 PM
  • US Eastern Time (ET): 2:00 AM - 4:00 PM
  • Pacific Time (PT): 11:00 PM - 1:00 PM
  • Asia-Pacific (AEST): 4:00 PM - 6:00 AM

Please note that while we strive to respond promptly, there might be slight delays during peak times. We appreciate your patience and understanding.

Get in Touch

We'd love to hear from you about our entire service. Your comments and suggestions will be highly appreciated. Please complete the form below.


Is international shipping available?

How long does the shipping take?

Can I change the shipping address once the order is placed?

Order and product

How can I track my order?

How can I cancel an order?

Can I change an order that has already been placed?

How do I care for the clothing items purchased from your store?

Returns and refunds

How can I return a product?

What are the conditions of returning a product?

How can I get a refund?


What payment methods do you accept?

Do you offer any loyalty or rewards program?

Do you offer gift cards or gift wrapping?